Six Tips To Respond Effectively To Construction Client Complaints
Posted by Sharie DeHart on Fri, Aug 19, 2022
Complaints are an unfortunate part of running a business, but they happen. No matter how hard you work to please your clients, eventually, someone will have something negative to say. However, with the right approach, you can turn complaints into a valuable tool to strengthen your business.
When reviews are great, that's a fantastic thing. But unfortunately, when you get negative ones, you have to adjust. You can't please all customers all the time.
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Topics: Clients, How To Handle Negative Reviews, Responding To Complaints