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Stop Chasing Payments: How To Streamline Your Construction Receivables

Posted by Sharie DeHart on Fri, Nov 29, 2024

Running a small construction business is a constant juggle, and managing your receivables is one of the more frustrating tasks. How often have you been waiting on overdue invoices? Do you have enough cash flow to cover next month's expenses? If this sounds familiar, you're not alone. Many small business owners need help keeping their accounts receivable in check, which can ultimately impact their business's health and sustainability.
 
This guide will provide practical steps to streamline your invoicing process, confidently approach past-due invoices, and ensure steady cash flow.
 
Understanding the importance of timely invoicing
 
Timely invoicing is more than just good business practice; it's critical to maintaining a healthy cash flow. When invoices go unpaid, your cash flow takes a hit, potentially affecting your ability to pay suppliers, cover payroll, or invest in growth opportunities. By sending invoices promptly, you lay the foundation for timely payments.
 
Studies show that businesses that practice timely invoicing and set clear payment terms see fewer delays and disputes.
 
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Topics: High Profit Repeat Construction Clients, Clients, How To Charge Clients, Get Paid On Time, Bad Customer Service, invoices, Receivables, Construction Business Receivables

The Real Cost Of Bad Construction Client Service

Posted by Sharie DeHart on Fri, Nov 22, 2024

Have you ever paused to consider the real impact of your business's customer experience? Is it lifting your brand or dragging it down, along with your team's morale? Today's consumers expect nothing short of excellence, so understanding the consequences of poor customer service is vital.
 
So, what does poor customer service cost you? Let's delve into the details—they might change your perspective.
 
The ripple effect of dissatisfied customers
 
Every business faces it sooner or later—a client who leaves less than satisfied. But don't be fooled into thinking that the story ends there. Unhappy customers, in your case, homeowners, rarely stay silent. They're more likely to share their experiences with friends, family, and the vast world of social media. What's worse, a scathing online review can echo for years, impacting your brand's reputation far beyond the initial complaint. 
 
Read More

Topics: Give Your Customers And Clients What They Want, High Profit Repeat Construction Clients, Clients or Customers, Clients, How To Charge Clients, Client Feedback, Bad Customer Service

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