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QuickBooks Support Hold Time Getting Longer

Posted by Randal DeHart on Tue, Jul 22, 2014

I love QuickBooks Because It Does So Much For Contractors!

When QuickBooks was first released as a DOS version in 1992 we purchased a copy and tried it and within three months we switched our entire construction division and our bookkeeping service division that served a few small contractor clients from another well-known construction accounting software to QuickBooks and have been happy as clams at high-tide ever since.

In the 1990's I found QuickBooks technical support to be absolutely awful and for all practical purposes non-existent. The problem was two-fold; early desktop computers were unreliable and would break-down, lock-up and stop for any number of reasons and QuickBooks was like a two year old child learning to walk which meant it would crash, fall-down, lock-up and stop regularly.

 

Fast Easy Accounting  QuickBooks Fatal Error Getting An Inovice Out

Most QuickBooks users who had contacted QuickBooks technical support in the early days would be on the verge of a nervous breakdown or inclined to say their Sunday School Lesson backwards if you know what I mean.

In time, QuickBooks and the parent company Intuit made massive improvements both in the software and the technical support and desktop computers got better and more reliable. In my opinion, it all peaked in early 2004.

In early 2004, it seemed most if not all QuickBooks support was being sent to overseas call centers and staffed by good people with the best intentions and big hearts that really wanted to help but could not speak English.

It appeared the only way to get useful QuickBooks support meant users needed to pay for it so that is why we invested $599.00 a year to join the QuickBooks ProAdvisor Program and is one of the best investments we every made and that is why we continue investing $599.00 every year to remain a QuickBooks ProAdvisor.

     Contractors Bookkeeping And Accounting Fast Easy Accounting QuickBooks Certified ProAdvisor Advanced      Contractors Bookkeeping And Accounting Fast Easy Accounting QuickBooks Certified ProAdvisor     Fast Easy Accounting QuickBooks ProAdvisor

However, lately when we have needed to call QuickBooks support line for ProAdvisors the wait times are approximately one hour. The good news is when we do get through the QuickBooks technical support folks really know their stuff and the issue always gets handled.

If you are a construction contractor using QuickBooks or you have someone in your office using QuickBooks perhaps you should consider investing $599.00 per year to join the ProAdvisor Program.

Or perhaps if you want to have access to folks who specialize in QuickBooks For Contractors we could be of service. We offer specialized support for construction companies.

The Fast Easy Outsourced Accounting Difference:

Pick And Choose Your Contractors Bookkeeping Services:

Our Contractors Outsourced Bookkeeping Services System Is An Assembly Line - Where contractors bookkeeping services tasks are divided into groups and assigned by skill level.

Everything Is Reviewed - By a QuickBooks expert in construction accounting and QuickBooks setup for construction. This process costs less and we pass the savings on to you!

fast easy accounting contractors bookkeeping and accounting skill levelsFast Easy Accounting Delegation System

For Construction Company Owners who do not need the full power of QuickBooks for contractors and want 24/7 online access we offer Xero Accounting Online and we have custom setup for construction companies. Click Here For More.

This Is One More Example of how Fast Easy Accounting is helping construction company owners just like you put more money in the bank to operate and grow your construction company. Construction accounting is not rocket science; it is a lot harder than that and a lot more valuable to people like you and me so stop missing out! Call Sharie 206-361-3950 or sharie@fasteasyaccounting.com and schedule your no charge one-hour consultation

accounting  consultation

Profitable Contractors and Construction Company owners have known about the value of outsourced bookkeeping services and contractor coaching services like ours for a long time and now you know about it too! 

We Scan Your Receipts And Invoices link the appropriate transactions to QuickBooks or Xero Accounting Online depending on the construction accounting service you are using and provide ongoing Cloud Based Contractors Bookkeeping Services by accountants who understand construction.

Thinking About Outsourcing Your Contractors Bookkeeping Services To Save Time And Money?

Click On The Button Below To Download A Free Guide

Contractors Bookkeeping Services Guide >

Business Process Management (BPM) For Contractors

Need Help Now?

Call Sharie 206-361-3950

sharie@fasteasyaccounting.com

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About The Author:

Randal DeHart, PMP, QPA The Construction Accountant Randal DeHart, PMP, QPA is the co-founder of Business Consulting And Accounting in Lynnwood Washington. He is the leading expert in outsourced construction bookkeeping and accounting services for small construction companies across the USA. He is experienced as a Contractor, Project Management Professional, Construction Accountant, Intuit ProAdvisor, QuickBooks For Contractors Expert and Xero Accounting Specialist. This combination of experience and skill sets provides a unique perspective which allows him to see the world through the eyes of a contractor, Project Manager, Accountant and construction accountant. This quadruple understanding is what sets him apart from other Intuit ProAdvisors and Xero accountants to the benefit of all of the construction contractors he serves across the USA. Visit http://www.fasteasyaccounting.com/randal-dehart/ to learn more.

Our Co-Founder Randal DeHart - Is a Certified PMP (Project Management Professional) with several years of construction project management experience. His expertise is construction accounting systems engineering and process development. His exhaustive study of several leading experts including the work of Dr. W. Edward Deming, Michael Gerber, Walter A. Shewhart, James Lewis and dozens of others was the foundation upon which our Construction Bookkeeping System is based and continues to evolve and improve. Check out our Contractor Success Map Podcast on iTunes and Follow Randal on Google+

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