Some Contractors Hire Part Time Secretaries to do everything including construction bookkeeping and then wonder why their company debts keep growing and crushing them.
The thinking appears to be: "I have low price work so I need to cut costs by hiring a part-time secretary that can do everything including my construction bookkeeping. No experience needed, anyone who can fog a mirror can do construction bookkeeping"
The Top Twelve Things We Hear Most Often
My Secretary Should Have Been On Top Of These Things:
-
Making sure that I get paid from my customers
-
Sending the Notice to Owner of Intent To Lien to protect my financial interests
-
Getting field employee time cards for every job with breakdown for time spent on each task
-
Having all the job costs sorted and linked to each job in QuickBooks for Contractors
-
Tracking change orders in QuickBooks for Contractors for each job
-
Double checking to make sure the contractor gets paid for all change orders
-
Following up to be sure a written estimate has been sent to every customer
-
Collecting a job deposit before the work starts
-
Verifying the signed contract is in place
-
Creating a proper invoice for the job and getting it to the customer
-
Asking the customer for progress payments
-
Explaining to the customer why the contractor refuses to take credit cards
Working Part-Time With Only A Few Things To Do Why Can't Your Secretary Get Everything Done Right And On Time?
Twelve General Office Duties:
-
Be the receptionist
-
Make coffee
-
Answer the phone
-
Make calls to chase down paperwork
-
Sooth angry customers, employees and suppliers
-
Fill out every new form that arrives in the office
-
Clean the office, the restroom and general housekeeping chores
-
Maintain the computers, keep paper and toner in the printers
-
Get construction workers to fill out paperwork
-
Sort and open the mail
-
Be the project administrator
-
Ride herd over the construction workers
Fifty Construction Bookkeeping Services That Need To Be Done:
-
Setup QuickBooks For Contractors to provide the reports the contractor will need
-
Search for lost and missing paperwork in company cars, trucks and vans:
-
On the dashboard
-
On the seats, under the seats and behind the seats
-
Inside boxes, crates and toolboxes
-
In the coffee cup holders and tucked in the sun visors
-
Continually ask construction workers for paperwork, bills, receipts and packing slips
-
Enter new employee contact information, W-4, wage rates, tax rates and garnishments
-
Chase down employee time cards and ask for missing job cost information
-
Enter everyone's time cards into QuickBooks and assign job names
-
Keep track of loans to employees
-
Keep track of employee reimbursements
-
Process payroll and include reimbursements, health insurance, loans and garnishments
-
Enter small receipts for fuel, dump, repairs, supplies, expenses, office supplies, meals
-
Maintain and update vendor list with contact information, account numbers and terms
-
Enter purchases of material, supplies, equipment rental, tools and other items
-
Enter vehicle payments with separate transaction lines for principal and interest
-
Maintain a fixed asset list with depreciation schedule
-
Enter banking transactions including EFT, ACH, NSF, checks, debits and automatic payments
-
Enter banking transfers between checking and savings accounts
-
Separate direct and indirect job costs from overhead
-
Keep track of which customers pay sales tax and which ones are not taxable
-
Enter credit and debit card transactions and keep the contractors business and personal charges separate
-
Enter other business, personal, employee, non-partner card transactions
-
Maintain accurate credit card register balances for company debit and credit cards
-
Maintain accurate register balances for special credit cards like Home Depot and Lowes
-
Maintain accurate records of personal debit and credit cards used for company purchases
-
Keep track of online payments and purchases
-
Watch for fraudulent charges on bank and credit card statements
-
Keep track of job deposits and apply them to the proper customer invoices
-
Keep track of customer payments, refunds, charge backs and over payments
-
Reconcile checking, bank & vendor credit cards, vendor statements
-
Search emails, scraps of paper, voice mails and social media for missing paperwork
-
Enter customer invoice details from whatever paperwork they can find
-
Create new invoices to send to the customer so the contractor can get paid
-
Record and maintain accurate records of customer Payments and job deposits
-
Enter Schedule of values for new jobs
-
Maintain the petty cash journal
-
Generate Job Cost Reports for the contractor
-
Enter estimates from scraps of paper and emails from the contractor
-
Do progress billing on large jobs including Payment Applications
-
Add customer names and contact information
-
Maintain records for changes in estimates, schedule of values and payment terms
-
Add vendor names and contact information
-
Record payments from customers
-
Enter bank deposits
-
Enter bills
-
Pay bills
-
Fill out and file Labor and Industries quarterly tax returns
-
Fill out and file Sales Tax quarterly tax returns
-
Fill out and file Employment Security quarterly tax returns
-
Fill out and file Payroll 941 Tax quarterly tax returns
-
Keep everything organized and easy to find in filing cabinets, boxes and other storage systems
-
Know exactly where every bit of paperwork is so it can be retrieved on command
Four Shop Duties Contractors Give Their Secretary:
-
Accept deliveries of tools, equipment and materials
-
Clean the shop
-
Organize loose materials
-
Organize small tools and equipment
Five Errands Contractors Expect Their Secretary To Do On Their Lunch Break:
-
Run personal errands for the contractor
-
Shop for office supplies
-
Deliver stuff to job sites
-
Go to the bank
-
Go to the post office
Contractors say they are hiring a secretary then adding the construction bookkeeping as one more thing; because it is just a few keystrokes.
Contractors get frustrated because the results are not what they expected and they are always short on money coming in and long on money going out.
The Seven Deadly Results To Your Construction Company From Overloading Your Secretary:
-
Customers don't pay you because they didn't get an invoice
-
The invoice didn't show credit for down payments, job deposits or past payments
-
Change orders were done but not invoiced and paid which hurts cash flow and profits
-
Payroll is late which means construction workers are taking your tools to the pawn shop
-
Tax returns filed late or not at which adds penalties and fines which hurts cash flow
-
Checks start bouncing which adds more fees and hurts cash flow
-
Bank reconciliations are wrong which means contractors don't know their cash position
There Is A Better Way...
QuickBooks Expert Specializing In Construction Bookkeeping Services
About The Author:
Sharie DeHart, QPA is the co-founder of Business Consulting And Accounting in Lynnwood Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on how to manage the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. http://www.fasteasyaccounting.com/sharie-dehart/